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Archived: Church Green Lodge

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Inspection report

Date of Inspection: 22 July 2012
Date of Publication: 28 August 2012
Inspection Report published 28 August 2012 PDF | 55.01 KB

People should be protected from abuse and staff should respect their human rights (outcome 7)

Meeting this standard

We checked that people who use this service

  • Are protected from abuse, or the risk of abuse, and their human rights are respected and upheld.

How this check was done

We reviewed all the information we hold about this provider, carried out a visit on 22/07/2012 and talked to people who use services.

Our judgement

The provider was meeting this standard. People who used the service were protected from the risk of abuse, because the provider had taken reasonable steps to identify the possibility of abuse and prevent it from happening.

User experience

We spoke to people using the service but their feedback did not relate to this standard.

Other evidence

People who used the service were protected from the risk of abuse, because the provider had taken reasonable steps to identify the possibility of abuse and prevent it from happening. We spoke with two members of staff about their knowledge of safeguarding people from abuse. They both demonstrated an understanding of the signs of abuse and the actions they would take if they suspected abuse was taking place. Staff were able to explain reporting requirements and how allegations of abuse would be dealt with.

We reviewed Church Green Lodge’s safeguarding procedures. These were accessible to staff and staff confirmed they knew where to access these should they require. These procedures also detailed the local authority multi agency protocol which meant staff had accessible instructions on how to refer allegations of abuse to the local safeguarding team.

People who used the service were protected against the risk of unlawful or excessive control or restraint because the provider had made suitable arrangements. We spoke with a member of staff who was a trained trainer in challenging behaviour and physical interventions. We were told that this training had been cascaded to other members of staff at the location and saw record which confirmed this. We were also told that no incidents of physical restraint had taken place at the Location. The member of staff explained to us de-escalation techniques such as calming, negotiating and break-always (moving away from grabs or holds) often took place within Church Green Lodge. This meant that there was no need for any physical restraint to take place.