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Archived: Church Green Lodge

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Inspection report

Date of Inspection: 22 July 2012
Date of Publication: 28 August 2012
Inspection Report published 28 August 2012 PDF | 55.01 KB

People should be treated with respect, involved in discussions about their care and treatment and able to influence how the service is run (outcome 1)

Meeting this standard

We checked that people who use this service

  • Understand the care, treatment and support choices available to them.
  • Can express their views, so far as they are able to do so, and are involved in making decisions about their care, treatment and support.
  • Have their privacy, dignity and independence respected.
  • Have their views and experiences taken into account in the way the service is provided and delivered.

How this check was done

We reviewed all the information we hold about this provider, carried out a visit on 22/07/2012 and talked to people who use services.

Our judgement

The provider was meeting this standard. People’s views and experiences were taken into account in the way the service was provided and delivered in relation to their care.

User experience

We spoke with a person using the service who told us that enjoyed staying at Church Green Lodge. They told us, “You get to choose what you do” they also commented, “I enjoy having my own space and have my own things in my room”.

Other evidence

People who used the service understood the care choices available to them. We saw that care plans had been written in an easy read format so that people could be involved in developing them. We also saw that staff used widgits (a language programme using symbols to help people communicate) with people at the home who preferred to use this method of communication.

People expressed their views and were involved in making decisions about their care. We reviewed the care plans of four people living at Church Green Lodge. We saw that these were written in a person centred way and described in detail peoples likes and dislikes. The plans were also written in the first person and clearly demonstrated family involvement where this had taken place.

People were supported in promoting their independence and community involvement. During our review of care plans, we saw that people were encouraged to maintain their independence. For example, one person using the service understood that a particular task that they requested staff to undertake may hinder and take away their independence. This person’s care plan described the task and encouraged staff, in the words of the person concerned, not to let them undertake it so that their independence could be maintained.

People were supported to access their local community. We saw evidence that people would be taken out to the local supermarket and that many of the people staying at Church Green Lodge would be supported to attend day care services. We also saw that various other activities were in place for people to take part in such as, day trips, games and cooking.