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Archived: Church Green Lodge

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Inspection report

Date of Inspection: 3 October 2013
Date of Publication: 30 October 2013
Inspection Report published 30 October 2013 PDF | 72.77 KB

There should be enough members of staff to keep people safe and meet their health and welfare needs (outcome 13)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by sufficient numbers of appropriate staff.

How this check was done

We carried out a visit on 3 October 2013, observed how people were being cared for, talked with people who use the service and talked with carers and / or family members. We talked with staff.

Our judgement

There were enough qualified, skilled and experienced staff to meet people’s needs

Reasons for our judgement

At the time of our inspection, all four people living at Church Green Lodge were attending day services across the road from the home. As a result, only the team leader was present at the home during the course of our inspection. This meant that we were unable to observe staff directly interacting with people using the service, and were unable to verify the number of staff on shift at the time of visit.

We spoke with the team leader about the staffing level at Church Green Lodge. We were told that there would be three members of care staff on shift when people returned from day services later that afternoon. This was corroborated by looking at the staffing rotas for the day of visit.

We were told that the staffing level had been increased to allow for a person using the service to receive one to one care. The team leader told us that the staffing levels were determined based on the needs of the people using the service, and that this changed regularly as different people come to Church Green Lodge for respite. This meant that the service was ensuring that there were enough qualified, skilled and experienced staff to meet people’s needs

We spoke to a person using the service and a relative of another person using the service about the staff at Church Green Lodge. A person using the service told us, "They're friendly, alright". This person also told us, "I like them all, I like going out with them". A relative of a person using the service told us, "They seem as if they manage. The continuity of staff is really good".