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Archived: Church Green Lodge

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Inspection report

Date of Inspection: 3 October 2013
Date of Publication: 30 October 2013
Inspection Report published 30 October 2013 PDF | 72.77 KB

Before people are given any examination, care, treatment or support, they should be asked if they agree to it (outcome 2)

Meeting this standard

We checked that people who use this service

  • Where they are able, give valid consent to the examination, care, treatment and support they receive.
  • Understand and know how to change any decisions about examination, care, treatment and support that has been previously agreed.
  • Can be confident that their human rights are respected and taken into account.

How this check was done

We carried out a visit on 3 October 2013, observed how people were being cared for, talked with people who use the service and talked with carers and / or family members. We talked with staff.

Our judgement

Before people received any care or treatment they were asked for their consent and the provider acted in accordance with their wishes.

Reasons for our judgement

We looked at the processes in place at Church Green Lodge to obtain the consent of people using the service with regards to their care and treatment. At the time of our visit, there were four people staying at Church Green Lodge for respite care. We looked at the care records for three of these people. We found that before people received any care or treatment, they were asked for their consent and the provider acted in accordance with their wishes.

The team leader of the service told us that the relatives of people using the service directly informed support planning when their relatives came to Church Green Lodge for respite. We were told that family members completed an assessment form, detailing all their relatives support needs. We found that the relatives of the three people whose records we reviewed had completed the assessment for their relative. This meant that all the care and treatment the person received whilst at Church Green Lodge was delivered with the knowledge of carers/relatives. We spoke to the carer of a person using the service about how staff accommodated the wishes of their relative. The carer told us that whilst the person couldn't communicate verbally, staff ensured that they knew enough about this person to understand when they were happy or unhappy with what was happening.

We looked at the support plans for three people using the service at the time of visit. We found that these support plans were written from the person’s point of view. However, the provider may find it useful to note that relatives or people using the service had not signed these support plans to indicate they were happy with the content.

The team leader present at the time of our inspection told us that staff always asked people using the service for their consent before delivering any support to them. We were told that the four people using the service at the time of our visit were able to communicate to staff whether or not they consented to support from them.