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Linden Lodge Nursing Home Good

Inspection Summary


Overall summary & rating

Good

Updated 17 December 2020

Linden Lodge Nursing Home is a care home providing accommodation, nursing and personal care to a maximum of 75 people, some living with dementia. At the time of our visit 57 people lived at the home.

We found the following examples of good practice.

¿ Visitors to the home had their temperatures taken and a Covid-19 screening questionnaire was completed prior to entering the home. Personal protective equipment (PPE, face masks, gloves and hand sanitising gel) were available for visitors to use. There was clear information easily accessible on arrival to the home to ensure visitors followed guidance and procedures to ensure compliance with infection prevention control.

¿ People were supported to maintain contact with relatives and friends who were important to them through video, social media, telephone calls and a regular blog. The management team had maintained regular contact with relatives through emails, social media and telephone calls to keep them informed about the wellbeing of their family member.

¿ Staff entered the home through a separate entrance and changed their clothing upon starting and finishing their shifts, to reduce the risk of cross infection. Arrangements were in place for staff to appropriately social distance during breaks.

¿ Agency staff had been blocked booked and did not work in other health or social care settings which mitigated the risk of cross infection.

¿ People were encouraged to comply with social distancing guidance where possible. Tables and chairs in the communal lounge and dining areas had been rearranged and spaced out and communal areas were free of clutter.

¿ People were assessed for high temperatures at least three times daily and where symptomatic, were isolated and tested for Covid-19 as soon as possible.

¿ People who had tested positive for Covid-19 self-isolated in line with current guidance; whilst ensuring those people testing negative were kept separate as much as possible for the duration of the isolation period. Clinical waste and laundry were handled in line with government guidance.

Further information is in the detailed findings below.

Inspection areas

Safe

Good

Updated 17 December 2020

We were assured the service were following safe infection prevention and control procedures to keep people safe.

Effective

Good

Updated 17 December 2020

Caring

Good

Updated 17 December 2020

Responsive

Good

Updated 17 December 2020

Well-led

Good

Updated 17 December 2020