16 November 2011
During a routine inspection
Some relatives felt that staff didn't always respond well to advice regarding some aspects of delivering care.
People told us that they were happy with the care they received.
Some people said that they didn't always have the same staff delivering their care and although the staff provided good care they would like to have the same staff all the time.
People we spoke to said that they felt safe and that the staff that delivered their care were kind and acted in a professional way.