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Inspection Summary


Overall summary & rating

Good

Updated 6 January 2021

Lostock Lodge accommodates up to 32 people in one adapted building. It provides accommodation for older persons who require personal care and people living with a dementia.

We found the following examples of good practice.

¿ Relatives spoke positively about the staff and comments included, "The staff are great and look after [Name] really well" and "The staff are kind, caring and wonderful."

¿ Relatives told us they had been kept updated by the manager during the pandemic by email and telephone.

¿ Relatives told us they had been supported to have garden visits and window visits with their relatives.

¿ All visitors were asked to complete a health screening form, have their temperature checked and were provided with face masks to wear throughout their visit. Full personal protective equipment (PPE) was available for all visitors along with access to handwashing facilities and hand sanitiser.

¿ The service had increased the cleaning schedules and routines to reduce the risks of cross infection. The environment was very clean and hygienic.

¿ We observed staff to be wearing the correct (PPE) throughout the inspection.

¿ People and staff were taking part in regular COVID-19 testing. Appropriate documentation was in place for people who were unable to consent to testing.

¿ People had individual risk assessments in place that reflected their specific needs in relation to COVID-19.

¿ Staff had all received training to meet the requirements of their role and for the management of COVID-19.

Further information is in the detailed findings below.

Inspection areas

Safe

Good

Updated 6 January 2021

Further information is in the detailed findings below.

Effective

Good

Updated 6 January 2021

Caring

Good

Updated 6 January 2021

Responsive

Good

Updated 6 January 2021

Well-led

Good

Updated 6 January 2021