- Dentist
Sharrow Dental Annex
Assessment report published 18 May 2026
Contents
Judgements
Our view of the service
We carried out this announced on-site inspection on 30 April 2026.
We found the practice had met all regulations.
The practice had effective systems to identify and manage risks, including infection prevention and control.
Staff had the skills, knowledge and experience to carry out their roles.
Recruitment procedures reflected current legislation and there was effective leadership and a culture of continuous improvement.
Staff provided care and treatment in line with current guidance. They treated patients with dignity and respect and ensured access to care, support, and treatment when required.
Sharrow Dental Annex is in Chelmsford, Essex and is 1 of a group of 4 sister practices in the town. The practice provides NHS and private dental care and treatment for adults and children.
There was step-free access to the practice and car parking spaces available, outside the practice.
The practice had 3 treatment rooms. At the time of our inspection, there was a total of 10 staff, of which there were 1 dentist, 2 dental nurses (including 1 trainee dental nurse), 1 foundation dental hygienist/ therapist, 4 dental hygienists, 1 receptionist and the practice manager. We gathered feedback from staff and spoke to a range of staff during our inspection.
People's experience of this service
Two weeks before our inspection, we asked the practice to encourage patients to share their views of the service with us. On the day of our inspection, we spoke with and saw patient feedback from a further 6 patients. Patient feedback provided a positive view of the dental team and care provided by the practice.
Comments included, “Yes, I am very happy. I contacted them with an emergency and was seen that day.”Patients commented positively about the standards of cleanliness. We were told “The practice is very clean and very well run.”
Patients felt able to book appointments within an acceptable timescale for their needs and said they had enough time during their appointment without feeling rushed.
Patients told us they were given clear information to help them make an informed choice about their treatment and any associated costs. They were involved in decisions about their care.
Patients said when they were prescribed medicines, sufficient information was given.
Patients told us that they were supported to maintain their oral health and were provided with appropriate information and resources.
The practice shared patient feedback with the team. We were told this was reviewed and where suggestions had been made, appropriate action would be taken.