Fairburn Mews

Updated 27 October 2025

Dates of assessment; 20 November 2025 to 5 January 2026. Fairburn Mews is a care home for up to 20 people with physical and mental health conditions. At the time of our assessment there were 18 people living at the service.

This was a planned assessment based on our previous rating. The provider was previously in breach of regulations relating to safe care and treatment and good governance. The provider had made improvements and was no longer in breach of regulations. Concerns identified had been addressed and there were lessons learned.

Safe staffing levels were in place and staff had the training and support to carry out their role. Recruitment was managed safely. There was an established staff team who knew people well and fostered caring and trusting relationships. The service had a positive person-centred culture. Risks to people’s health, safety and wellbeing were assessed and regularly reviewed. Some minor improvements were required in relation to the management of medicines, but we found people were receiving their medication as prescribed.

People’s health needs were met and the service worked well with stakeholders and other agencies. There were strong links with health and social care professionals. The service was homely, safe and well maintained.

Audits and checks were in place to maintain oversight of the service. Governance arrangements ensured effective oversight of the care delivery. The provider and registered manager were accessible and approachable and committed to providing a person-centred, high-quality service.

Updated 27 October 2025

People enjoyed good relationships with dedicated and caring staff. People were relaxed and at ease at Fairburn Mews, with a happy atmosphere and friendly banter throughout the service. The registered manager and staff knew each person very well and made sure their needs and wishes were central to care planning and delivery. People were supported in meaningful ways and their daily lives centred around who and what was important to them. People were safeguarded because staff were knowledgeable, experienced and alert to signs of possible abuse, and systems and processes supported their practice.

People’s experience of care at Fairburn Mews was positive overall. Staff were approachable, open and honest with people, their relatives and partner agencies. Feedback was welcomed and the provider had systems in place to ensure people were heard and actively involved in their own care and development of the service.

People felt safe and they were supported to share any concerns and discuss ideas with staff and managers. People and their relatives felt the service was well run with a visible and approachable management team.