The Windmill Care Home Ltd

Registration details

The location ID for The Windmill Care Home Ltd is 1-15199284532.

CQC register The Windmill Care Home Ltd to carry out these legally regulated activities. Contact us if you think The Windmill Care Home Ltd is operating services not listed here.

Type of service

• Residential homes

Service specialism

• Caring for adults over 65 yrs
• Dementia

Local authority

Norfolk

Monitored services

CQC register The Windmill Care Home Ltd to carry out the following legally regulated services here:

Accommodation for persons who require nursing or personal care

Mr Kiritkumar Aditbhai Patel is responsible for these services.

Condition of this registration relating to carrying out this regulated activity

The registered person must not admit any service user to The Windmill Care Home Ltd, Main Road, Rollesby, Great Yarmouth, NR29 5ER without the prior written agreement of the Care Quality Commission. This includes service users who require respite care, as well as re-admission of any service user, including re-admission after admission to hospital.

The registered person must ensure that all service users’ care needs are reviewed immediately, and a copy of this review be sent to the Commission by 10am on Thursday 14 May 2026. This review must identify any shortfalls in the review and the actions taken in response. The review must identify any immediate risks associated with service users’ care needs. Thereafter, on the basis of the review, the provider must update service users care plans and risk assessments to mitigate the immediate risks. Following the initial review, the registered person must send the Commission an audit of monthly reviews of service users’ care needs on the first Monday of every month. The review and audit must include identification of any immediate risks to service users’ health, safety, or welfare and confirmation that care plans and risk assessments have been updated where required to reflect current needs and risks.

By 10am on Thursday 14 May 2026 the registered person must review their systems to identify and report safeguarding concerns to ensure safeguarding concerns are always identified and reported to the local authority safeguarding team and the Commission. This includes any safeguarding incidents which occurred prior to the start of the assessment on 29 April 2026. A record of all retrospective safeguarding incidents must be sent to the Commission by 10am on Thursday 14 May 2026. Thereafter, on the first Monday of every month, the registered person must send the Commission safeguarding audits along with the corresponding notifications which had been submitted to the Commission.

By 10am on Thursday 14 May 2026, the registered person must ensure that all processes in relation to medicines management, storage and administration have been reviewed. This is to also include a review of each service users’ medicines and associated records to ensure medicines are being administered as prescribed and in line with the Mental Capacity Act 2005, where applicable.

The registered person must have undertaken a review of the quality assurance processes for the purpose of ensuring governance systems are effective to protect service users from the risk of harm. The registered person must, within 5 working days of the date of this notice, submit to the Care Quality Commission a copy of the reviewed quality assurance framework. Thereafter, the registered person must submit a monthly summary report to the Commission on the first Monday of each month. Each report must: confirm that internal audits or quality checks have been completed, summarise any significant findings that relate to risks to service users and outline the actions taken in response to those findings.

Terms of this registration relating to carrying out this regulated activity

The registered provider must only accommodate a maximum of 35 service users at The Windmill Care home Ltd

The registered provider must not provide nursing care under accommodation for persons who require nursing or personal care at The Windmill Care home Ltd

The registered provider must not provide Accommodation for persons who require nursing or personal care in a specialist service to people whose presenting need for care or support is as a direct result of the person’s learning disability and or autism at or from The Windmill Care Home Ltd.