Updated 29 May 2026
Date of inspection 07 to 09 October 2026.
Union Supported Living is a supported living service registered to provide personal care to people in their own homes. The service is registered to provide support to younger and older adults with a learning disability and or autism. At the time of our inspection the service was supporting 11 people, 1 of whom was receiving the regulated activity personal care. The Care Quality Commission (CQC) only inspects the service being received by people provided with personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided.
This service registered with us on the 07 March 2023 and started to provide the regulatory activity personal care in February 2024 and this is their first inspection.
We have assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted. We found the service met these principles.
Quality and monitoring systems were in place to monitor the safety and quality of the service. However, some improvement was needed to ensure the provider could demonstrate they had taken all reasonable steps to gain a full employment history for all staff. The management team were receptive to our feedback and took immediate action to address this during the inspection.
Medicines were administered as prescribed, by staff trained in medicines management. Staff worked in partnership with other professionals to achieve good outcomes for people.
Risks associated with people’s care were assessed and staff understood their responsibilities to keep people safe. Care records informed staff, for example, if a person had capacity to make their own decisions or not. Staff supported people in the least restrictive way possible and in their best interests.
Staff felt valued and supported by the management team and enjoyed working for the provider. Staff had received the training required for their roles and had established positive relationships with the person they supported.