Archived: Heron Hill Care Home

6 September 2011

During a routine inspection

People using this service told us they were happy to live in Heron Hill. Comments included:

'I like living here and the staff are lovely'

'I can choose where I want to spend my time and can stay in my room if I want some quiet time'

'I enjoy all my meals'

'The girls are so bright and cheerful'

See full summary of 6 September 2011 report See shortened summary of 6 September 2011 report

Reports under our old system of regulation

These older reports are from our old approaches to inspection, including those from before CQC was created.