Wootton Bridge Dental Practice

Updated 26 May 2026

We carried out this announced off-site inspection on 19 June 2026.

Where we carry out an offsite assessment, we undertake a detailed review of the practice risk assessments, audits, policies, staff records and other relevant documents. We gather feedback from patients, staff and stakeholders (where relevant). We carry out a remote visual assessment of the premises and have discussions with staff.

We found the practice had met regulations.

The practice had effective systems to identify and manage risks, including infection prevention and control.

Staff had the skills, knowledge and experience to carry out their roles.

Recruitment procedures reflected current legislation and there was an effective leadership and a culture of continuous improvement.

Staff provided care and treatment in line with current guidance. They treated patients with dignity and respect and ensured access to care, support, and treatment when required.

Wootton Bridge Dental Practice is part of Portman Dentex, a dental group provider. The practice is on the Isle of Wight and provides private dental care and treatment for adults and children.

There was step-free access to the practice and car parking spaces, including parking for disabled people, available near the practice.

The practice had 5 treatment rooms. At the time of our inspection, there was a total of 23 staff. We gathered feedback from and spoke to a range of staff during our inspection, including 1 dentist and 3 dental nurses. We also spoke with members of the quality team. Prior to the inspection call we spoke with the practice manager.

Updated 26 May 2026

Two weeks before our inspection, we asked the practice to encourage patients to share their views of the service with us. We received feedback provided by the practice and online reviews. Patient feedback provided a positive view of the dental team and care provided by the practice.

Patients commented on the professionalism of the staff team and said the receptionists were welcoming and friendly. Patients said that the staff team made them feel like individuals and they were treated with kindness.

Reviews included positive comments about how anxious patients and children were made to feel comfortable and at ease during their visits.

A number of patients commented on the excellent service and treatment they received.

Patients commented positively about the standards of cleanliness and the premises.

Patients said that the practice offered quick appointments. They said they did not feel rushed during treatments.

Patients told us they were given clear information to help them make an informed choice about their treatment and any associated costs. They were involved in decisions about their care.

Patients said when they were prescribed medicines, sufficient information was given.

The practice shared patient feedback with the team. We were told this was reviewed and where suggestions had been made, appropriate action would be taken.