Bramley Homecare Ltd

On this page

• Overview
• Shared direction and culture
• Capable, compassionate and inclusive leaders
• Freedom to speak up
• Workforce equality, diversity and inclusion
• Governance, management and sustainability
• Partnerships and communities
• Learning, improvement and innovation

Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture. At our last assessment we rated this key question as good. At this assessment the rating has remained as good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.

This service scored 79 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

The provider had a shared vision, strategy and culture. This was based on transparency, equity, equality and human rights, diversity and inclusion, engagement, and understanding challenges and the needs of people and their communities.

We did not look at Capable, compassionate and inclusive leaders during this assessment. The score for this quality statement is based on the previous rating for Well-led.

We did not look at Freedom to speak up during this assessment. The score for this quality statement is based on the previous rating for Well-led.

We did not look at Workforce equality, diversity and inclusion during this assessment. The score for this quality statement is based on the previous rating for Well-led.

The provider had clear responsibilities, roles, systems of accountability and good governance. They used these to manage and deliver good quality, sustainable care, treatment and support. They acted on the best information about risk, performance and outcomes, and shared this securely with others when appropriate.

We did not look at Partnerships and communities during this assessment. The score for this quality statement is based on the previous rating for Well-led.

The provider had a strong focus on continuous learning, innovation and improvement across the organisation and local system. They always encouraged creative ways of delivering equality of experience, outcome and quality of life for people. They actively contributed to safe, effective practice and research.
Learning and development were integral to the service's success. Robust governance systems, reflective supervision, competency assessments, comprehensive audits and excellent training compliance ensured staff were confident, skilled and empowered to deliver high-quality care. Leaders actively promoted a culture where learning was shared, good practice was celebrated and innovation was encouraged.
The provider embraced technology to enhance people's experiences and outcomes, making effective use of digital care systems, assistive technology and innovative approaches to care planning, including the development and trialling of AI-supported tools. These initiatives supported more responsive, person-centred care and demonstrated the provider's commitment to exploring new ways of improving safety, quality and efficiency.
A healthcare professional told us, “[Manager] is very keen on new initiatives, tech and ways to improve all the support and care they provide.”
The service did not simply respond to change but actively sought opportunities to lead improvement, continually evaluating practice and adopting innovative solutions to ensure people received outstanding care and support.
The service was committed to measuring and reducing their carbon footprint producing an action plan to achieve net zero emissions by 2038. In recognition of this they had received a positive planet bronze award for demonstrating commitment and progress to minimising the services environmental impact in August 2024.