- Homecare service
INSPIRED CARE 4ALL LTD
Assessment report published 10 November 2025
Contents
Ratings
Our view of the service
Date of assessment: 28 to 31 October 2025. Inspired Care 4All Ltd is a domiciliary care agency that provides care to older people, younger adults, people living with dementia, mental health needs, physical disabilities and sensory impairments, within their own homes. Not everyone who used the service received personal care. The Care Quality Commission (CQC) only inspects where people received personal care. This is help with tasks relation to personal hygiene and eating. Where they do, we also consider any wider social care provided. At the time of our assessment there were 13 people receiving personal care.
The assessment was the provider’s first rated assessment and was prompted by a review of information we held about the provider.
People using the service and their families consistently reported feeling safe and well supported by regular carers.Staff ensured people had choice and control and consented to their care.
People received safe care from a small team of consistent staff members who knew them well. Where people were supported with medicines, this was done safely and records, such as medicine administration records, were completed.
Care plans were person centred and detailed how people wished to be supported.Risks were assessed and regularly reviewed to ensure measures remained effective and appropriate.
Staff treated people with respect and kindness, upholding their privacy and dignity. Care and support maximised people’s choice, control and independence. Staff worked in partnership with people, families and professionals to plan and deliver care tailored to people's individual needs and preferences.
Staff had a range of training relevant to their roles, including training to support people living with dementia and mental health.
The registered manager and staff knew people well, and respected and treated people as individuals. Staff placed great importance on advocating for people and promoting positive outcomes.
Staff told us they felt valued and listened to. A staff member said, “The service is well managed; the manager is very good. I would recommend this service.”
The provider was passionate about ensuring people received a high standard of care.
The culture in the service was positive. The registered manager was open and transparent and welcomed feedback. There was a strong emphasis on teamwork and good communication across the service. Enough suitably experienced staff were deployed to ensure care was delivered at the time it was arranged for.
People's experience of this service
People felt safe with how their care and support was arranged, delivered and monitored. People were involved in the service, and their rights were upheld. Their care and support needs were assessed before they began using the service. This ensured their needs and preferences could be met effectively whilst also identifying any areas of risk they needed support with.
People were positive about the service and the way it was managed and organised. They told us staff arrived as planned and stayed for the agreed length of time.
They also said staff consistently wore personal protective equipment and supported people to maintain good personal hygiene.
People told us they were promptly supported by staff to obtain help from other health and social care professionals when they wanted this.
People and their relatives said they were involved during the care planning process and in making decisions regarding the care and support provided.
People were happy with the service provided and consistently reported they were provided with a good level of care. They said staff knew them well and were consistently positive about staff taking the time to talk to them. People and relatives told us, “I would award them a serious 10/10 for the carers dedication and quality of care.” And “They are very dedicated and very caring and passionate.”