Updated 20 August 2026
Date of assessment: 2 September to 30 September 2026. Coralyn House is a residential care home providing accommodation for up to 5 people with learning disabilities and/or autism, who require personal care. At the time of our inspection there were 4 people living at the service. This assessment was to follow up on the action taken following the identified breaches at the previous inspection.
We assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted. At this inspection we found the provider was meeting these principles.
The provider was introducing a revised governance system. Due to these changes we identified gaps in relation to monitoring, needs assessment and Mental Capacity Act assessments being in place. However, there was a quality assurance action plan to give oversight of work to be completed to ensure areas were not overlooked.
People were supported by a small staff team who had the skills and knowledge to provide effective support. Staff showed a good understanding of the people they supported and consistently promoted their dignity and respect, taking account of their personal needs, preferences and choices.
Staff demonstrated a clear understanding of the safeguarding procedures in place and expressed confidence that any concerns would be appropriately addressed by the management team. They felt supported and valued and worked well as a team.
A staff member told us, “Yes, it is a good place to work and we are like family. We support each other, communicate openly and work as a team to make sure residents receive the best care.”
The service had made improvements and was no longer in breach of regulations. The provider was implementing new governance systems which gave oversight to ensure people were protected from the risk of harm. People’s rights, choices and independence was promoted and care planning information included clear guidance on how to support people to meet their needs.