You are here

Inspection Summary


Overall summary & rating

Good

Updated 6 July 2019

About the service

Rosedale House provides accommodation and support to a maximum of two people with a learning disability or autistic spectrum disorder. At the time of our inspection there were two people living at the service.

The service consisted of one house, with separate bedrooms, bathrooms and living areas, and a shared kitchen and garden. The first-floor lounge was used as a bedroom by night staff.

The service has been developed and designed in line with the principles and values that underpin Registering the Right Support and other best practice guidance. This ensures that people who use the service can live as full a life as possible and achieve the best possible outcomes. The principles reflect the need for people with learning disabilities and/or autism to live meaningful lives that include control, choice, and independence. People using the service receive planned and co-ordinated person-centred support that is appropriate and inclusive for them.

There were deliberately no identifying signs, intercom, cameras, industrial bins or anything else outside to indicate it was a care home. Staff were also discouraged from wearing anything that suggested they were care staff when coming and going with people.

People’s experience of using this service and what we found

People living at Rosedale House participated in activities and were actively involved in their local community. Staff showed empathy, kindness and compassion; they placed value on their caring roles and involvement in people’s lives.

People were offered a choice of meals and staff monitored people assessed to be at risk of poor food and fluid intake. The care provided was flexible to meet people’s needs and preferences. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; policies and systems in the service supported this practice.

The service had good working relationships with the local GP practice and learning disability healthcare professionals. The service worked in partnership with people and encouraged feedback on the care provided. Staff told us they enjoyed working at Rosedale House and spoke highly of the support and encouragement provided by the manager.

People had their care and support needs met by sufficient numbers of suitably trained staff. The care environment was clean and comfortable throughout, however, some risks were identified, but the manager put measures in place immediately after the inspection to address and mitigate these. The service was in the process of developing their governance arrangements and completion of internal quality checks and audits was ongoing.

The service applied the principles and values of Registering the Right Support and other best practice guidance. These ensure that people who use the service can live as full a life as possible and achieve the best possible outcomes that include control, choice and independence.

The outcomes for people using the service reflected the principles and values of Registering the Right Support by promoting choice and control, independence and inclusion. People's support focused on them having as many opportunities as possible for them to gain new skills and become more independent.

Rating at last inspection

The last rating for this service was Good (published 15 November 2016).

Why we inspected

This was a planned inspection based on the previous rating.

Follow up

We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Inspection areas

Safe

Good

Updated 6 July 2019

The service was safe.

Details are in our safe findings below.

Effective

Good

Updated 6 July 2019

The service was effective.

Details are in our effective findings below.

Caring

Good

Updated 6 July 2019

The service was caring.

Details are in our caring findings below.

Responsive

Good

Updated 6 July 2019

The service was responsive.

Details are in our responsive findings below.

Well-led

Requires improvement

Updated 6 July 2019

The service was not always well-led.

Details are in our well-Led findings below.