Archived: Corbett House Nursing Home

40-42 Corbett Avenue, Droitwich, Worcestershire, WR9 7BE (01905) 770572

Provided and run by:
High Lodge Care Services Limited

Important: The provider of this service changed. See new profile

All Inspections

9 November 2012

During a routine inspection

There were 22 people who used the service at the time of our inspection.

While at Corbett House we saw that staff were being courteous and respectful towards people who used the service. Care workers spoke about how they upheld people’s privacy and dignity and this was seen to happen during our inspection.

Care plans, risk assessments and other records were in place to give staff guidance and direction about the level of care required to meet individual needs. Comments included, “I feel a lot better since I came in here” and “The attention is very good I would recommend it”.

Systems were in place to ensure the safe management of medication. It was not always possible for us to audit the medication held because of the way records were maintained.

We were assured that sufficient staff were on duty at all times in order to meet the needs of people who used the service.

Any complaints received by the registered manager were investigated and resolved.

20 December 2011

During an inspection looking at part of the service

We carried out this review to check on the care and welfare of people using this service.

People told us they were very happy with the care and support they received and said the staff were very helpful. They said "This is the best place to be when you can't be in your own home, it almost as good but nothing beats your own home does it?".

We looked at the care files of some of the people who use the service to see how the home was managing their needs and giving them support.

We also talked with staff and people who use the service about the quality of the service provision and how this is kept under review.