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Elite Healthcare Solutions

Overall: Good read more about inspection ratings

34 Chaffinch Way, Horley, RH6 8HJ 07722 475567

Provided and run by:
Elite Healthcare Solutions Ltd

Latest inspection summary

On this page

Our current view of the service

Good

Updated 18 February 2026

The assessment took place on 17 February 2026. The assessment was completed remotely. We completed this assessment as the service was previously unrated. This was a fully comprehensive assessment, looking at all quality statements.

Elite Healthcare Solutions is a domiciliary care agency. At the time of the assessment, the provider was solely providing all the support to people. The provider (who was also the registered manager) was intending on growing the business further, taking on more clients and recruiting staff to support with the care. The service is registered to support younger adults, those with mental health conditions, physical disabilities and sensory impairments.

The provider supported people to receive safe care and treatment. Relevant policies, procedures and oversight were in place around safeguarding, incidents and accidents and governance. Medicines were managed well. There were relevant infection, prevention and control measures in place.

Care plans were evidence based, holistic and reflected people’s needs, likes and preferences. Appropriate documentation and knowledge were in place around consent. There were appropriate governance policies and procedures to support oversight and improvement of the service.

People's experience of the service

Updated 18 February 2026

People told us they felt safe and reassured by the care they received and had confidence in the provider. One person told us, “She (the provider) seems to have more extensive knowledge on my health needs than I have known with anyone.” People felt there was good communication with the provider, for example if the carers was running late to the call which they said was very seldom. People did not feel rushed when they had care visits and said care was well organised and responsive to their needs. People felt they were involved in their care planning and decisions relating to their care. People described their care as being flexible and adaptable to changing needs. People felt the service was well managed.