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Inspection Summary


Overall summary & rating

Good

Updated 15 February 2021

In light of the current Covid-19, CQC has looked at ways to fulfil our regulatory obligations, respond to risk and reduce the burden placed on practices by minimising the time inspection teams spend on site.

In order to seek assurances around potential risks to patients, we are currently piloting a process of remote working as far as practicable. This practice consented to take part in this pilot and the evidence in the report was gathered without entering the practice premises.

We carried out the remote elements of inspection through the GP focused inspection pilot (GPFIP) on 16 December 2020. This was in response to feedback we received from the public which suggested an increased risk to patients at the practice. From information and potential concerns considered by CQC there were areas identified that required investigation and review.

We carried out an announced remote regulatory assessment with Aspen Medical Centre on 16 December 2020. This report was created as part of pilot work which looked at new and innovative ways of fulfilling CQC regulatory obligations and responding to risk in light of the COVID-19 pandemic. This was conducted with the consent of the provider. Unless the report says otherwise, we obtained the information in it without visiting the provider. From information and potential concerns considered by CQC there were areas identified that required investigation and review. These fell in the safe, effective and well led domains.

This inspection was unrated.

We found that:

  • Patients diagnosed with Diabetes Dementia received appropriate care and treatment.
  • The practice did not always have policies to give guidance to staff.

Whilst we found no breaches of regulations, the provider should:

  • Ensure policies which give guidance to staff are embedded in practice.
  • Introduce quality assurance processes for the summarisation of new patient notes.

Details of our findings and the evidence supporting our ratings are set out in the evidence tables.

Dr Rosie Benneyworth BM BS BMedSci MRCGP

Chief Inspector of Primary Medical Services and Integrated Care

Inspection areas

Safe

Good

Effective

Good

Caring

Good

Responsive

Good

Well-led

Good
Checks on specific services

People with long term conditions

Good

Families, children and young people

Good

Older people

Good

Working age people (including those recently retired and students)

Good

People experiencing poor mental health (including people with dementia)

Good

People whose circumstances may make them vulnerable

Good