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Atkinson Grove Chance for a Break Service Good

Inspection Summary


Overall summary & rating

Good

Updated 4 April 2020

About the service:

Atkinson Grove Chance for a Break Service is based in a residential area of Huyton and run by Knowsley Metropolitan Borough Council. The service provides short term respite care for up to four adults with a learning disability.

The size of service meets current best practice guidance. This promotes people living in a small domestic style property to enable them to have the opportunity of living a full life.

The principles and values of Registering the Right Support and other best practice guidance ensure people with a learning disability and or autism who use a service can live as full a life as possible and achieve the best outcomes that include control, choice and independence. At this inspection the provider ensured they were applied.

The outcomes for people using the service reflected the principles and values of Registering the Right Support in the following ways; promotion of choice and control, independence and inclusion. People's support focused on them having as many opportunities as possible for them to gain new skills and become more independent.

People’s experience of using this service and what we found:

People were protected from the risk of abuse and harm and staff understood their responsibilities for keeping people safe. Risks to people and others was safely managed and people were supported to take positive risks as part as an independent lifestyle. Medicines were safely managed and given to people at the right time. Learning took place from accidents and incidents.

People’s needs, and choices were assessed and regularly reviewed. People received care and support from the right amount of skilled and experienced staff. People received the support they needed to eat well and stay healthy.

People were supported to have choice and control of their lives and staff supported them in the least restrictive way possible. The policies and systems in the service supported this practice.

People’s independence, privacy and dignity was promoted. Staff were kind, caring and compassionate. Staff knew people well and had formed positive and trusting relationships with them and their families. People were regularly asked what they thought about their care and support.

People received the care and support they needed. People knew how to complain and were confident about speaking up. The premises were in keeping with other properties in the neighbourhood. There were aids and adaptations to meet people's physical needs but it lacked colour and items of interest for people with sensory needs. The registered manager confirmed there were plans in place to address this.

Managers promoted a culture which was person-centred and inclusive of all and they were supportive and approachable. There was good partnership working with other professionals. The quality and safety of the service was checked regularly, and improvements were made when needed.

Rating at last inspection:

The last rating for this service was good (published 27 September 2017).

Why we inspected:

This was a planned inspection.

Follow up:

We will continue to monitor intelligence we receive about the service until we return to visit as per our re-inspection programme. If any concerning information is received, we may inspect sooner.

Inspection areas

Safe

Good

Updated 4 April 2020

The service was safe

Details are in our safe findings below.

Effective

Good

Updated 4 April 2020

The service was effective

Details are in our effective findings below.

Caring

Good

Updated 4 April 2020

The service was caring.

Details are in our caring findings below.

Responsive

Good

Updated 4 April 2020

The service was responsive.

Details are in our responsive findings below.

Well-led

Good

Updated 4 April 2020

The service was well-led.

Details are in our well-led findings below.