Archived: Rockingham House GP Walk-in Centre

25 October 2011

During a routine inspection

There were no people who use the regulated services attending for treatment at this location on the day of our visit, so it was therefore not possible to get their direct views. We did however; see letters of compliments and thanks from people that used the service which praised the 'Dignity and kindness' shown by staff. Comments in these talked about the 'Helpfulness and patience 'shown by staff to help people 'Feel at ease' and understand their treatment. One stated 'The persons involved in every aspect of the process were very kind and caring'the whole experience of the session was very good, none of the group wanted it to end.'

See full summary of 25 October 2011 report See shortened summary of 25 October 2011 report