7 January 2016
During a routine inspection
This inspection was unannounced and took place on the 7 January 2016.
Corner View is a bungalow for four adults with a learning disability situated in a quiet enclosed courtyard in Clay Cross.
There was a registered manager at this service. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.
The home was focused on each person and accounted for personal likes, dislikes, needs and preferences. We found staff encouraged people to make their own day to day decisions and staff respected those decisions whilst ensuring and being aware of people’s safety.
The staff supported each person in a professional manner whilst being aware of promoting the person’s independence. People were encouraged to take part in activities of their choice.
People’s right to privacy and dignity was important and respected by the staff.
People were cared for by staff who had demonstrated their suitability for their respective role. Recruitment procedures were safe and included Disclosure and Barring service (DBS) checks.
Staff were aware of the need to keep people safe and to protect them from the risk of avoidable harm. Staff were aware of safeguarding procedures to ensure that any allegation of abuse was recorded and reported to the appropriate authority.
The requirements of the Mental Capacity Act (2005) and Deprivation of Liberty Safeguards had been met. Capacity assessments and best interest decisions were available in people’s care plans.
Staff received training to ensure they were providing appropriate and effective care and support for the people.
Staff felt they were supported by the management team and there was good team work being carried out.
People’s medicines were managed safely and in accordance with current regulations and guidance. There were systems in place to ensure medicines were safely stored, administered and disposed of.
The home was decorated in a manner that reflected the needs and personalities of each person.
Effective auditing systems were in place to assess and monitor the quality of the service. Meetings took place with the people living at the service to collect their opinions and views.