The Care Quality Commission

Archived: Avalon Cumbria Services

The Old Stables, Redhills, Penrith, Cumbria, CA11 0DT (01768) 895634

Provided and run by:
Avalon Group (Social Care)

All Inspections

8 October 2012

During a routine inspection

We found, through our inspection visit, that Avalon Care Services Cumbria was providing a good service through a shared lives scheme. This scheme involved people going to 'carers' homes for short breaks or long term stays, with support provided through the agency for both the person and the carer. We visited the office and met with the registered manager who provided us with documentary evidence about how 'shared lives' worked and the advantages that were available to those using the service. We also spoke with some shared lives providers who told us they were happy with the support received from the organisation. They also told us that organisation was focussed on the individual, and that they would go the extra mile to provide support that worked for people.

The service was working positively with people, and was thorough in its attention to detail and updating practices wherever possible. The level of involvement was extremely good and ensured that the people providing and receiving the care were well supported by the shared lives scheme.