Archived: Melrose House

25 Beverly Terrace, Cullercoats, North Shields, Tyne and Wear, NE30 4NT (0191) 251 3259

Provided and run by:
Mr Stephen Hunter & Mrs Linda Hunter

Important: The provider of this service changed. See new profile

All Inspections

17 January 2012

During an inspection looking at part of the service

Most of the people who lived at the service were not at home during the entire time of our visit. The people we spoke with said they were happy with the service. One person said, "It is much better for me living here than where I lived before, I feel safer and I look after myself better. The staff help me to to stay well."

27, 28 September 2011

During an inspection looking at part of the service

The people we spoke to told us that they liked living at the service and liked the staff. They said that they liked their rooms and that they enjoyed going out. In particular one person told us a lot about their recent holiday and said that they "had a great time at Skegness" and that they wanted to go back. One person said that they wished there were more staff on duty. When we asked why they said " I could go to the shops, I need someone to take me."