Updated 4 March 2022
We undertook a follow up focused inspection of CK Dental Health Clinic on 25 February 2022. This inspection was carried out to review in detail the actions taken by the registered provider to improve the quality of care and to confirm that the provider was now meeting legal requirements.
We undertook a comprehensive inspection of the practice on 13 July 2021 under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. We found the registered provider was not providing well led care and was in breach of regulation 17 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. You can read our report of that inspection by selecting the 'all reports' link for CK Dental Clinic dental practice on our website www.cqc.org.uk.
When one or more of the five questions are not met, we require the service to make improvements and send us an action plan We then inspect again after a reasonable interval, focusing on the areas where improvement was required.
As part of this inspection we asked:
• Is it well-led?
Our findings were:
We found this practice was providing well-led care in accordance with the relevant regulations. The provider had made good improvements in relation to the regulatory breach we found at our inspection on 13 July 2021.
Background
CK Dental is a small, well-established practice in Bishops Stortford that provides private treatment to about 1500 patients. The dental team includes one dentist and a nurse/practice manager. The practice has two treatment rooms. As access to the practice is down a steep set of stairs, it is not accessible to wheelchair users.
The practice is open Monday to Friday from 8.30am to 5pm, and appointments are available on a Saturday if required.
During the inspection we spoke with the dentist and the nurse/practice manager. We looked at practice policies and procedures and other records about how the service is managed