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St Bridget's Residential Home Good

All reports

Inspection report

Date of Inspection: 12 March 2013
Date of Publication: 17 April 2013
Inspection Report published 17 April 2013 PDF

Overview

Inspection carried out on 12 March 2013

During a routine inspection

We saw that the staff who were on duty at the time of the visit were polite and kind in their manner towards people. People we spoke to were happy with the care and support that they had received at the home. We spoke to two relatives who said that they felt that the home met their relatives needs and that staff were excellent and approachable.

People's needs and wishes had been assessed and plans had been put in place to meet them. We found that people who were at risk of falls had been identified and their moving and handling care plans had included the measures to be taken to minimise the risk.

Records showed that staff had received the training and support they required to be able to provide the care and support people required. We saw that records showed that staff had received regular supervision and annual appraisals. Staff we spoke to confirmed this.

We observed that prescribed medication stored in people's rooms could be easily accessed as the keys were 'hidden' on top of the lockable metal cabinets. We also found that when a person did not accept medication as prescribed staff had not fully discussed the implications with them, or informed the doctor.

We found that the home had conducted an annual satisfaction survey in July 2012. The manager had analysed the results and had addressed the points which had been raised.