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St Bridget's Residential Home Good

All reports

Inspection report

Date of Inspection: 21 September 2011
Date of Publication: 5 November 2011
Inspection Report published 5 November 2011 PDF

Overview

Inspection carried out on 21 September 2011

During a routine inspection

At the time of our inspection visit to St Bridget�s Residential Home (St Bridget�s) on 21 September 2011 there were 10 people living there. We spoke with five people about their experiences of living in the home. We also spoke with two members of staff about the training they had received and the help that they provided to people living in the home . We spoke with one visiting health care professional who was visiting the home at the time of our inspection visit and another by telephone in order to obtain their views about the service.

People living in the home told us that the staff were kind and courteous and provided all the help they needed. They said that staff ensured that their privacy and dignity were upheld and that their preferred lifestyles were respected. They told us that social activities were regularly organised in which they could participate and that there were no restrictions imposed on their visitors. They said that their medication was looked after for them and that visits by doctors, opticians and chiropodists were arranged for them if necessary. They told us that they felt safe and that the building was kept secure. They said that they thought the staff working in the home were well trained and that they knew about the help people needed because they had worked in the home a long time. They told us that they were asked to complete questionnaires in order to obtain their opinions about the service they received.