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Inspection report

Date of Inspection: 2, 7 October 2013
Date of Publication: 27 November 2013
Inspection Report published 27 November 2013 PDF

Overview

Inspection carried out on 2, 7 October 2013

During a routine inspection

We spoke with five people who used the service during our inspection. They told us they received good quality care from the provider. One person told us "This is home for me".

We reviewed a sample of care records, five in total, and found that each contained an assessment of people's needs and a plan as to how to meet those needs. Consent was sought by the provider from people in regards to the support they required. Consent was reviewed if their care needs changed.

The provider had arrangements in place to assess the quality of service provision and care delivery for people.

Records were not always updated to reflect the needs of people who use the service. Staff records were not always updated to reflect staff training attended appraisal or supervision meetings. Care records were not updated and did not reflect changes to care plans.