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Archived: Moorgate Lodge Good

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All reports

Inspection report

Date of Inspection: 19 March 2012
Date of Publication: 1 May 2012
Inspection Report published 1 May 2012 PDF

People should be cared for in a clean environment and protected from the risk of infection (outcome 8)

Not met this standard

We checked that people who use this service

  • Providers of services comply with the requirements of regulation 12, with regard to the Code of Practice for health and adult social care on the prevention and control of infections and related guidance.

How this check was done

Our judgement

The appropriate standards of cleanliness and hygiene were not always maintained, the cleaning schedules did not clearly detail whose responsibility it was to clean specific areas.

User experience

We did not speak with people regarding this outcome.

Other evidence

The concerns we had received also raised issues regarding cleanliness of the service. We looked around the premises to determine cleanliness and management of infection control.

During this visit we identified that the premises were mostly maintained to an appropriate standard of cleanliness, however some areas required attention. The store cupboards were overflowing and many items were stored in communal areas. Toiletries and pads were stored in bathrooms these should be stored in people’s bedrooms. An assisted bath we looked at was dirty.

When we spent time on Chester unit at lunch time, we observed the kitchen area was in a poor state of repair and unable to be effectively cleaned. The work tops were badly damaged, the cupboard doors were also damaged and the seal around the sink was encrusted in debris and filth. The fridge and freezers were encrusted in ice and required defrosting. The fridges were also littered with food debris causing risk of cross contamination.

We observed the domestic staff working in lounges, bathrooms and bedrooms and they cleaned thoroughly and effectively. We spoke to the manager regarding the areas we had identified and asked who was responsible for cleaning these areas. We were told it was the cleaners, however the cleaner told us these areas were not on their cleaning schedule. The manger told us this would be addressed and staff informed at the team meeting.