You are here

Bluebell Residential Home Limited Good

Inspection Summary

Overall summary & rating


Updated 24 March 2021

About the service

Bluebell Residential Home Limited is a residential care home providing personal and nursing care to 38 people at the time of the inspection. The service can support up to 40 people. Accommodation is provided over two floors.

People’s experience of using this service and what we found

We noted some issues in relation to the structure of the staircase. Since our inspection the registered manager has provided confirmation that staircase safety barriers are now in place. This has reduced the risk of harm to people.

There were policies and procedures in place to support infection prevention and control. Staff adhered to these processes and the management team undertook checks on staff competencies.

Personal protective equipment (PPE) was readily available and used correctly and there was a regular testing program in place for staff and people living at the home.

Records required strengthening to ensure the registered manager assured themselves of the current health of any visitors, and that staff had information to know what to look for.

Records could also be improved about what action to take when caring for people living in the home during the pandemic.

For more details, please see the full report which is on the CQC website at

Rating at last inspection

The last rating for this service was good (published 4 February 2019).

Why we inspected

We undertook this targeted inspection to look at infection prevention and control measures under the safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to coronavirus and other infection outbreaks effectively. The overall rating for the service has not changed following this targeted inspection and remains good.

CQC have introduced targeted inspections to follow up on Warning Notices or to check specific concerns. They do not look at an entire key question, only the part of the key question we are specifically concerned about. Targeted inspections do not change the rating from the previous inspection. This is because they do not assess all areas of a key question.

Please see the safe section of this full report.

You can read the report from our last comprehensive inspection by selecting the 'all reports' link for Bluebell Residential Home Limited on our website at

Follow up

We asked the registered manager to provide us with an update on the action they plan to take to ensure the staircase issues are addressed. We have now received and noted these updates within our report findings. We will work alongside the provider and local authority to monitor progress. We will return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.

Inspection areas



Updated 24 March 2021

At our last inspection we rated this key question good. We have not reviewed the rating at this inspection. This is because we only looked at the parts of this key question.



Updated 24 March 2021



Updated 24 March 2021



Updated 24 March 2021



Updated 24 March 2021