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Queens Meadow Care Home Good

Inspection Summary


Overall summary & rating

Good

Updated 14 April 2021

Queens Meadow is a care home providing personal care and accommodation for up to 59 adults, some of who are living with a dementia type illness. At the time of this inspection 33 people were living at the service.

We found the following examples of good practice:

¿ There were appropriate measures in place to prevent visitors catching and spreading infection. Visitors were asked to complete a brief questionnaire about their current health status. Visitors were supported to wear appropriate personal protective equipment (PPE) and there was plenty of PPE available.

¿ Systems were in place to support people to maintain contact with their family. This included the use of electronic tablets and telephones. The service had also created a safe area where relatives could visit, whilst adhering to government guidelines.

¿ Staff had completed specific COVID-19 training, including the correct use of PPE.

¿ The registered manager told us both people and staff underwent regular COVID-19 testing in line with government guidelines. The frequency of tests was in line with current guidance.

¿ The home was clean and hygienic. Daily cleaning schedules were in place to ensure more frequent cleaning was completed including frequently touched surfaces. Appropriate cleaning products were used to reduce the risk of infection spreading.

Inspection areas

Safe

Requires improvement

Updated 14 April 2021

Further information is in the detailed findings below.

Effective

Good

Updated 14 April 2021

Caring

Good

Updated 14 April 2021

Responsive

Good

Updated 14 April 2021

Well-led

Good

Updated 14 April 2021