Sandtoft Care Home

Updated 5 February 2026

Date of Comprehensive Assessment: 11 February to 20 February 2026. Sandtoft Care Home is a residential care home providing personal care to a maximum of 22 people. At the time of our assessment, 19 people resided at the home; some people were living with dementia. The assessment was prompted by the length of time since our last inspection.

People were cared for by kind, attentive and compassionate staff who understood them well. They were supported to make choices about their daily lives. People were encouraged to stay connected with family and friends, and staff helped them maintain their personal interests and hobbies. A variety of activities were available each day.

The home was consistently clean, well-maintained and safe. Environmental risks were identified and managed effectively. People were protected from abuse, neglect and discrimination. People’s medicines were managed and handled safely.

Recruitment processes were robust, and staff received regular training and ongoing support. When people needed input from health and social care professionals, staff made sure this happened promptly.
Staff promoted people’s privacy, dignity and independence. There was a positive and supportive culture where staff well-being was valued. This contributed to a stable and motivated team. The registered manager had good oversight of the home, responded well to feedback, and was committed to continuous improvement for the benefit of people living there.
 

Updated 5 February 2026

People spoken with talked positively about the support they received from staff and their overall experience of living at Sandtoft Care Home. One person told us, “The staff are all very nice and very friendly”, Another person said, “Staff are brilliant, and it’s very homely here.” A relative told us, “Staff are marvellous, and it’s absolutely perfect here.”

We completed a short observational framework for inspection (SOFI). This is a tool used by inspectors to capture the experiences of people who use services who may not be able to express this for themselves. We observed consistent positive interactions between people and staff. People were spoken to respectfully, and staff demonstrated kindness and compassion when assisting people.

Throughout our assessment, we observed a relaxed atmosphere, and people were not rushed when receiving care and support. People were encouraged to decorate and personalise their rooms to their preference. One person told us, “I have my room how I want it, that’s important to me,” and we observed another person’s room held memorabilia that supported their reminiscence. People had access to a range of activities they could choose to take part in. Comments from people included, “We had a lovely singsong this week, and I enjoy the quizzes”, “I enjoy walking by the sea with the activities lady”, and “I enjoy the word searches and craft activities.” People spoken with talked positively about the support they received from staff and their overall experience of living at Sandtoft Care Home. One person told us, “The staff are all very nice and very friendly”, Another person said, “Staff are brilliant, and it’s very homely here.” A relative told us, “Staff are marvellous, and it’s absolutely perfect here.”