• Ambulance service

Met Medical

Overall: Good read more about inspection ratings

Unit 3a, Smallford Works, Smallford Lane, Smallford, St. Albans, AL4 0SA (020) 3627 9042

Provided and run by:
Met Medical Ltd

Important: This service was previously registered at a different address - see old profile
Important: The provider of this service changed. See new profile

Assessment report published 29 October 2025

Ratings - Patient transport services

  • Overall

    Good

  • Safe

    Good

  • Effective

    Good

  • Caring

    Good

  • Responsive

    Good

  • Well-led

    Good

Our view of the service

We assessed Met Medical Limited from 15 to 16 July 2025. We carried out a comprehensive assessment of the service as it had never been assessed at the current location and we had received some information of concern about the service. We rated this service as good, the service kept people safe and protected them from harm. People’s treatment outcomes were consistently good and person-centered, meaning that people were respected, treated with dignity and as individuals.

People's experience of this service

We were able to read reviews of the service from people and their families, the feedback was positive, people felt cared for, treated with kindness and respect. They had confidence in staff treat them appropriately with both emotional and physical needs met.