Met Medical

Ratings - Emergency and urgent care

• Overall

  Good

• Safe

  Good

• Effective

  Good

• Caring

  Good

• Responsive

  Good

• Well-led

  Good

Our view of the service

We assessed Met Medical from 15 to 16 July 2025
We carried out a comprehensive assessment of the service as it had never been assessed at their current location and we had received some concerns about the safety and quality of the service and the regulated activities being provided.
We rated this service as good, the service kept people safe and protected them from harm. People’s treatment outcomes were good and person-centered, meaning that people were respected, treated with dignity and as individuals.

People's experience of this service

While we were assessing Met Medical we were able to speak to the people using the service, we were also able to observe their interactions with Met Medical staff. The verbal feedback that we received was positive. People felt cared for, respected and had confidence that staff would be able to assess and treat them appropriately. People said that both their emotional and physical needs were met. We observed staff actively listening to people, treating them with dignity and providing person-centred care.