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Tanners Wood

Overall: Good read more about inspection ratings

5-5a Tanners Wood Close, Tanners Wood Lane, Abbots Langley, Hertfordshire, WD5 0HR (01923) 270270

Provided and run by:
Hertfordshire County Council

Latest inspection summary

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Background to this inspection

Updated 18 March 2021

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.

The service had been identified for use by the Local Authority as a designated care setting in response to the Winter Plan for people discharged from hospital with a positive Covid-19 status. This targeted inspection was to ensure that the service was compliant with infection control and prevention measures.

This inspection took place on 24 February 2021 and was announced.

Overall inspection


Updated 18 March 2021

About the service

Tanners Wood provides short breaks and respite care for up to eight people with a learning disability and/or physical disability. On the day of our inspection, two people were using the service. Approximately 60 people had accessed the service during the past 12 months.

The service has been developed and designed in line with the principles and values that underpin Registering the Right Support and other best practice guidance. This ensures that people who use the service can live as full a life as possible and achieve the best possible outcomes. The principles reflect the need for people with learning disabilities and/or autism to live meaningful lives that include control, choice, and independence. People using the service receive planned and co-ordinated person-centred support that is appropriate and inclusive for them.

People’s experience of using this service and what we found

People were supported to have maximum choice and control of their lives and staff them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

People were safe at the service and there were enough staff to meet their support needs. Staff had received all necessary training and had a good understanding of people’s needs.

Risks were managed appropriately. People were supported to manage their medications safely.

People’s needs were fully assessed before they stayed at Tanner’s Wood. Detailed support plans were in place and reviewed regularly.

The environment was clean; however, we observed the building to be worn and requiring re-decoration.

People were supported to eat and drink, in line with their individual needs. The service worked well with other professionals to ensure people received the right support.

Relatives told us staff were kind and caring. People had the opportunity to complete feedback survey’s and the service had received many positive comments.

People were supported to communicate their wishes and make decisions. Staff were knowledgeable about the most effective methods to support people to communicate.

The provider had quality assurance systems in place. However, these did not always identify gaps in records and documentation.

The management team had effective oversight of the service and staff felt well supported in their role.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at Last Inspection

At our last inspection, the service was rated good (published 8th June 2017).

Why we inspected

This was a planned inspection based on the previous rating.

Follow up

We will continue to monitor the service to ensure people receive safe, compassionate, high quality Care. We will return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.