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Inspection Summary


Overall summary & rating

Good

Updated 20 July 2017

Gaywood Street is a care home providing support to up to five people with a learning disability. At the time of our inspection five people were living in the service.

At our last inspection in May 2015 the service was rated as 'Good’. At this inspection we found the service remained Good.

The service had a registered manager at the time of the inspection. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.

People continued to receive care safely. There were enough vetted and suitable staff available to deliver support safely. People’s risks were identified, assessed and mitigated. People received their medicines in line with the prescriber’s instructions and the home environment was routinely checked to ensure good hygiene and fire safety.

The support people received continued to be effective as a result of the supervision, support and training staff received. People were cared for in line with the Mental Capacity Act 2005 and Deprivation of Liberty Safeguards. People ate well and received the support they required to eat and drink safely. People had regular and timely access to healthcare services and professionals and people had a record of their health conditions available should they be admitted to hospital.

People told us they liked the registered manager and staff and said they were caring. People were supported to maintain important relationships and regularly met family and friends. Staff promoted people’s independence and dignity and respected people’s privacy.

The service continued to be responsive to people’s individual needs. People’s needs were assessed and staff had guidance in care records on meeting people’s needs in a person centred way. People choices and preferences were clearly documented. People were supported to participate in a range of activities and the service prevented people becoming socially isolated. People were encouraged to share their views about the service and were supported to complain when they were dissatisfied.

The service remained well-led. The registered manager was held in high regard by people and staff. The service had a relaxed atmosphere and staff told us they enjoyed working at the service. Robust quality assurance checks were in place and the provider worked with other organisations to ensure that people receive good quality care.

Inspection areas

Safe

Good

Updated 20 July 2017

The service remains Good.

Effective

Good

Updated 20 July 2017

The service remains Good.

Caring

Good

Updated 20 July 2017

The service remains Good.

Responsive

Good

Updated 20 July 2017

The service remains Good.

Well-led

Good

Updated 20 July 2017

The service remains Good.