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Copperdown Residential Care Home Requires improvement

All reports

Inspection report

Date of Inspection: 22 February 2012
Date of Publication: 1 March 2012
Inspection Report published 1 March 2012 PDF


Inspection carried out on 22 February 2012

During an inspection looking at part of the service

We visited Copperdown to look for improvements in the areas where we had concerns at a previous visit.

At the previous visit people had told us that they liked living at the home. They said they liked the staff and that staff were always there to provide them with any support they needed.

Non compliance had been identified in Outcome 7 with regard to the reporting of safeguarding and the completion and review of some risk assessments. Staff training and knowledge of safeguarding was also found to be in need of update. Non compliance had also been identified in Outcome 21 with regards to care records being incomplete, assessments not being recorded and monitored and accident reporting not following the legal procedures.

At this follow up visit compliance had been achieved in both outcomes.

The service had provided us with an action plan following the previous visit to demonstrate improvements and compliance.