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Inspection Summary


Overall summary & rating

Good

Updated 18 October 2017

11 Tooting Bec Gardens is a residential care home for up to seven women who have a learning disability. At the time of inspection six people were using the service.

At the last inspection, the service was rated Good.

At this inspection we found the service remained Good.

Staff were knowledgeable and followed the safeguarding procedures to ensure that people stayed safe from potential harm and abuse. Staff levels were adequate to people’s care and support needs. Appropriate medication procedures were followed to ensure that people had the required support to take their medicines as prescribed.

Staff received training that was appropriate for their role. People were supported to have choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this practice. People’s nutritional needs were assessed and staff supported them to eat and drink as necessary.

11 Tooting Bec Gardens provided a homely environment for people. The service encouraged people’s social inclusion in the community. Staff were kind and respected people’s individual care needs, including their ability to carry out tasks independently.

People were involved in identifying and reviewing their individual needs. Care records were robust and reflected the support people required to remain safe. People and their families were encouraged to provide feedback about the service and the staff team acted on the suggestions made.

Staff were supported to develop and question the practice to make improvements. The registered manager provided good leadership at the service. Regular audits took place to ensure good care delivery for people.

Inspection areas

Safe

Good

Updated 18 October 2017

The service remains Good.

Effective

Good

Updated 18 October 2017

The service remains Good.

Caring

Good

Updated 18 October 2017

The service remains Good.

Responsive

Good

Updated 18 October 2017

The service remains Good.

Well-led

Good

Updated 18 October 2017

The service remains Good.