The Care Quality Commission
  • Care Home
  • Care home

Archived: The Cedars

Overall: Good read more about inspection ratings

67 Mansfield Road, Blidworth, Mansfield, Nottinghamshire, NG21 0RB (01623) 491033

Provided and run by:
Redcliffe House Limited

Important: The provider of this service changed. See new profile

All Inspections

26 November 2014

During a routine inspection

This inspection took place on 26 November 2014 and was unannounced. When we last inspected the service in October 2013, the provider was meeting all expectations.

The Cedars provides accommodation and care for up to seven young adults with learning disabilities and autism spectrum disorders. There were six people living there when we visited.

There was a registered manager at the home. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act and associated Regulations about how the service is run.

There were enough staff to keep people safe and the staff were aware of their responsibility to protect people from harm or abuse. Although there was a system to assess risks to safety had most had been assessed, some action was still needed to ensure all people were protected from all risks to their safety and took all their medicines as prescribed.

Staff received regular training and knew how to manage people’s individual needs. Any important changes in people’s needs were passed on to all staff when they started their shifts, so that they all knew the up to date information.

The staff were knowledgeable about the Mental Capacity Act (MCA) 2005 and Deprivation of Liberty Safeguards (DoLS) and applications for DoLS had been made appropriately. Staff gained consent from people whenever they could and, where people lacked mental capacity, we saw that arrangements were in place for staff to act in their best interests.

Staff were kind and helped people to keep in contact with their families. People’s privacy and dignity were respected.

People’s individual needs had been assessed and full clear plans were specific to people as individuals. Staff were knowledgeable about how to respond to people’s individual likes and interests. Staff assisted people to take part in appropriate daily activities and holidays.

Overall, the service was well-led and plans were in place to continuously develop the service.

14 October 2013

During a routine inspection

At the time of our inspection six people used the service. Prior to our inspection we reviewed information we had received from the provider. During our inspection we spoke with three people who used the service, two support workers, a senior support worker and the deputy manager.

We used observation to help us understand the experiences of people who used the service as some of the people had communication needs which meant they were not able to tell us their views. We spoke with two relatives about the service and we observed the support given by staff to people who used the service. We looked at records and carried out a tour of the building.

We found people's privacy dignity and independence were respected and people received care and support which met their needs. A relative told us, 'They do so much and can choose what they want to do, they are always going out.'

People were protected against the risk of abuse. We saw the provider had a safeguarding policy and procedure in place.

We looked at staff rotas and training and found that the needs of the people who used the service were met by sufficient numbers of appropriately skilled staff. A relative of a person who used the service said, 'The staff know everybody who lives at The Cedars really well, they know everyone's interests and that is so important.'

We saw there were systems in place to assess and monitor the quality of service provided and relatives we spoke with felt the service was well led.

27 June 2012

During a routine inspection

We used a number of different methods to help us understand the experiences of people using the service, because the people using the service had complex needs which meant they were not able to tell us their experiences. We looked at care and support plans, observed care practices, spoke with two staff and the deputy manager. We also saw feedback from two relatives and representatives of two people who used the service, in February 2012, and continued to use the service at the time of our inspection.

We found that people who used the service, their representatives and staff were asked for their views about their care and treatment and they were acted on.

Relatives were kept informed of any health changes and felt included in the planning of care and support being provided. One comment read,' I think the staff excel at showing love and understanding to each person who uses the service.'

Peoples' needs were assessed and care and treatment was planned and delivered in line with their individual care plan.

4 October 2011

During an inspection in response to concerns

People who used the service told us that they talked to staff every day and were able to make their own decisions. They went out every day into the community.

A relative told us they were very happy with the care provided at the home.

NHS staff who assessed and monitored some people who used the service told us that the staff at the home worked hard getting to know people before they were admitted, visiting them in hospital to build a relationship with them and offer support and information about The Cedars.