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Archived: Woodrow Cottage

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Inspection report

Date of Inspection: 6 November 2013
Date of Publication: 5 December 2013
Inspection Report published 05 December 2013 PDF

People should be cared for by staff who are properly qualified and able to do their job (outcome 12)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by staff who are fit, appropriately qualified and are physically and mentally able to do their job.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 6 November 2013, observed how people were being cared for and checked how people were cared for at each stage of their treatment and care. We talked with staff.

Our judgement

People were cared for, or supported by, suitably qualified, skilled and experienced staff.

Reasons for our judgement

We looked at the personnel records for three staff recently employed by the service. The records included evidence of Criminal Records Bureau (CRB) and Independent Safeguarding Authority (ISA) checks. In December 2012, the functions of the CRB and the ISA were merged and are now carried out by the DBS (Disclosure and Barring Service). These checks were confirmation that the staff were not on the list of people barred from working in care services. The records showed that these checks were carried out before each person commenced employment. There were also references from previous employers, employment histories, health clearance checks and proof of identity. This showed that appropriate checks were undertaken before staff began work.

There were effective recruitment and selection processes in place. The manager described a thorough and robust recruitment process and we saw records that further confirmed this. Interview records and results were on file and staff had been given written terms and conditions of employment and job descriptions. There was a twelve week induction process and on-going training for staff. We saw records that demonstrated that the staff had completed a range of training suitable to their role to ensure they were suitably qualified and skilled to perform their work.