The Care Quality Commission
  • Care Home
  • Care home

Archived: Cascade 8 - Brooke Road

81 Brooke Road, London, N16 7RD (020) 8815 8104

Provided and run by:
Cascade Care Limited

All Inspections

30 September 2013

During a routine inspection

The provider asked people for their consent before they received any care or treatment. There were two people who used the service who were present at the time of our visit and one person chose to speak with us. They told us, 'staff ask me if I'm happy about things and they help me to do the things I like or need to do.'

Each person's needs were assessed and their care plans outlined how to meet their individual needs. People were encouraged to develop the skills they needed to live independent lives. One person who used the service told us, 'Cascade likes us to get involved in things and try to train you up to be independent. They like you to get into a routine and be able to do your own things.'

Medicines were handled appropriately and staff followed the organisation's medication policy and procedures. There were enough qualified, skilled and experienced staff to meet people's needs. People were cared for by staff who were supported to deliver care and treatment safely and to an appropriate standard. Staff said they received the training they needed that enabled them to carry out their roles effectively.

3 December 2012

During an inspection looking at part of the service

This was a follow up visit to the inspection that took place on May 2012 where we found non-compliance in one outcome area. This was in relation to care plans not being sufficiently detailed about how to meet people's needs.

We found that care plans had been updated with more detail about individual needs and how to meet them. We were satisfied that the provider had achieved compliance with this outcome. The service involved other professionals to ensure people received the care and treatment they needed. The service had a complaints procedure in place and people knew how to complain. Records kept in the home about people who used the service were accurate and provided evidence of the care and support they received.

8 May 2012

During a routine inspection

We spoke with two people living at Cascade 8 - Brooke Road. They praised the staff and spoke well of their experiences of living in the home. We observed that people living in the home engaged in activities and interests in the community, and enjoyed a good degree of independence.

Staff interactions with people using services were supportive, warm and respectful. We observed that people were well cared for, and encouraged to maintain positive friendships within the home and in the community.

Care plans were in place for people using services, but we found they had insufficient detail about how people would be supported to have their needs met.

We found the premises at Cascade 8 - Brooke Road were well decorated, clean and free from unpleasant odours. However the living room ceiling needed repair where there had been a leak from an upstairs bathroom.

The service had suitable arrangements in place to ensure people were protected from abuse. The service documented and investigated incidents relating to people using services, including safeguarding concerns.

There were suitable arrangements in place to recruit appropriate staff, support them with training and development opportunities. The planned staffing levels were in place at the home when we visited.