During an assessment under our new approach
Woodford Medical Ltd - 1a Langford Arch is an independent aesthetic service located in Sawston near Cambridge.
This service is registered with CQC under the Health and Social Care Act 2008 in respect of some, but not all, of the services it provides. There are some exemptions from regulation by CQC which relate to particular types of regulated activities and services and these are set out in Schedule 1 and Schedule 2 of The Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. Woodford Medical Ltd provides a range of non-surgical cosmetic interventions, for example injections of fillers for appearance and laser treatments, which are not within CQC scope of registration. We did not inspect or report on those activities outside the scope of registration.
The service had previously been inspected but was not provided with a rating in February 2014. This was in line with our methodology at that time. We undertook this assessment to gain an up-to-date view of the service and provide a full rating.
This assessment considered the demographics of the people using the service, the context the service was working in and how this impacted service delivery. Where relevant, further commentary is provided in the quality statements section of this report. A site visit was conducted on 12 January 2026. This assessment was led by a CQC inspector who was supported by 1 other CQC inspector and a CQC operations manager. We also requested some information from the service, which we reviewed remotely as part of this assessment.
We assessed all 34 quality statements across the safe, effective, caring, responsive and well led key questions. The overall rating following this inspection is ‘Good’.
At this inspection we saw:
The service had an embedded culture of safety and they were committed to learning from events. The premises were well maintained and there were regular audits to ensure risks were identified and mitigated. Staff and leaders clearly understood their responsibilities regarding medicines management, safeguarding, and infection prevention and control.
People were well supported to make decisions about their treatment and care was provided in line with relevant guidance. Staff made sure that people understood their care and treatment and that informed consent was obtained.
The service cared for patients with kindness and compassion, ensuring that all care given maintained privacy and dignity. Staff told us that they felt their wellbeing was also a priority.
Patients received timely and responsive care, which took into consideration their individual needs.
The service had good governance structures in place to identify areas of improvement and to ensure that standards were maintained consistently. Leaders demonstrated the vision and values of the organisation consistently and staff reported they had trust in them.