Updated 8 October 2024
Coventry Myton Hospice is part of the Myton Hospices which also include Warwick Myton Hospice and the Rugby Myton Support Hub. Coventry Myton Hospice provides care and treatment to people over the age of 18 with life limiting conditions who require specialist palliative care in an inpatient unit.
The hospice also provided a patient and carer wellbeing service to enable people with life limiting conditions to live independently in their own homes and communities. This aspect of the service included providing education and information to empower people and their loved ones to engage in difficult conversations about death and dying and advanced care planning, peer support sessions, nurse led face to face and telephone support, alternative therapies, counselling services, and a range of small group activities, for example art and gardening.
A team of 1 inspector and an independent specialist advisor visited Coventry Myton Hospice. We spoke with 21 members of staff (including managers, nurses, nursing assistants, administrative staff and volunteers. We spoke to 4 patients, 1 relative and reviewed 5 sets of patient notes. We reviewed 5 staff files and 5 volunteer files.
Staff received the training and support they needed and were highly motivated to perform their roles and deliver high quality and safe care and treatment. Staff worked to reduce risk to patients, promote their independence, and help reduce their pain and discomfort. They worked as part of a multidisciplinary team to deliver evidence-based care and treatment, and supported people living with a wide range of terminal illnesses, and their families from the point of a palliative diagnosis to improve the wellbeing and quality of life of individuals.Patient outcomes were monitored to improve care. Staff were kind, caring and compassionate. Staff provided person centred care. They listened to and involved people in developing the service.
The service and staff were well-led by strong leaders who embodied the cultures and values of their workforce. Equality diversity and inclusion was promoted within the service, as was continuous learning and improvement.Staff well-being was promoted throughout the organisation..