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Inspection report

Date of Inspection: 2 May 2013
Date of Publication: 30 May 2013
Inspection Report published 30 May 2013 PDF

People should be protected from abuse and staff should respect their human rights (outcome 7)

Meeting this standard

We checked that people who use this service

  • Are protected from abuse, or the risk of abuse, and their human rights are respected and upheld.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 2 May 2013, observed how people were being cared for and talked with people who use the service. We talked with carers and / or family members and talked with staff.

Our judgement

People who use the service were protected from the risk of abuse because the provider had taken reasonable steps to identify the possibility of abuse and prevent abuse from happening.

Reasons for our judgement

The people we spoke with told us they felt safe in the home and we observed that staff interacted with people in a kind and respectful manner.

The staff we spoke with were clear about the reporting procedures for raising any concerns to the manager and they knew the external agencies they could contact. Staff confirmed they had received training in relation to safeguarding vulnerable adults. The training records identified that two new staff members had not yet received this training and we were advised this would be arranged. Access to this training should ensure that staff have a better understanding of potential abuse and know what to do to protect people from this.

We looked at how people’s personal finances were managed. The home looked after small amounts of money for people. We looked at two people’s records and balances. We found that money balances were accurate and that debit transactions were accompanied with receipts. We found there were arrangements in place to check balances on a regular basis. This meant that suitable arrangements were in place to ensure that people’s money was safeguarded.

We had not received any notifications about safeguarding incidents at the home since we last visited. The deputy manager told us there had not been any incidents at the home.