Stoneyford Care Home

Ratings

• Overall

  Good

• Safe

  Good

• Effective

  Good

• Caring

  Good

• Responsive

  Good

• Well-led

  Good

Our view of the service

Date of assessment: 27 May 2025. Stoneyford Care Home is a residential home providing support to people over the age of 18 including those living with dementia. At the time of the assessment, the service was supporting 20 people with their personal care needs.

Stoneyford Care Home was last rated requires improvement (published 31 March 2025). At our last assessment we found improvement was needed and the service was in breach of legal regulations in relation to governance. At this assessment we found improvements had been made and the service was no longer in breach of regulation relating to quality monitoring and governance.

We found improvements had been made in relation to the oversight and monitoring of the service. The registered manager had upskilled all staff in record keeping which ensured care provided to people was accurately recorded and actioned where needed. This meant people’s health conditions were safely monitored and any deterioration was identified early. This improved people’s outcomes.

Staff took pride in showing us the improvements to the home and explained the training they had received along with the positive benefits this provided to people living at Stoneyford Care Home. This meant the standards were embedded and people were consistently supported safely.

Medicines were managed and administered safely. Where needed, other professionals such as district nurses and GPs had been contacted in a timely manner and their recommendations had been included in people’s care plans and actioned accordingly.

Since our last assessment, the registered manager had implemented a new monitoring and alert system for people at risk of falls or those who needed additional support whilst alone in their rooms. This had improved staff response times to situations including in an emergency and staff were now confident in how to manage and record these types of situations.

People's experience of this service

We received positive feedback from people who told us they felt safe living at Stoneyford Care Home. Everyone we spoke with told us the registered manager was open and approachable and used words to describe the staff team such as, “warm and friendly” and “just like family.”

People told us staff presence in communal areas including the dining room and lounge had improved and response times to requests for help, such as personal care, had vastly improved.