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Inspection report

Date of Inspection: 9 September 2011
Date of Publication: 24 October 2011
Inspection Report published 24 October 2011 PDF

Overview

Inspection carried out on 9 September 2011

During a routine inspection

People using the service told us they were happy with the care they received, and got on well with the staff. One person told us that it could be boring, and another told us that there wasn�t a lot to do but they liked relaxing. The people we spoke to said they felt safe in the home, and they could speak to the manager if they had any problems.

People�s views were supported by much of what we found during our visit. However, there were some areas where we found that improvements were necessary including the management of medicines, care planning, and staff training.