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Inspection Summary


Overall summary & rating

Good

Updated 27 February 2019

What life is like for people using this service:

• People received person-centred care and were treated with dignity and respect.

• Staff support promoted good outcomes for people.

• The provider had a positive focus on providing meaningful activities for people.

• There was a friendly atmosphere in the service and staff were caring and compassionate in their approach towards people.

• The service met the characteristics of Good in all areas;

• Further information is in the full report.

Rating at last inspection: Last rated Good, report published 13 April 2016.

About the service: The Grange, Liss is a residential care home that was providing personal and nursing care to people living with a learning disability.

Why we inspected: This was a planned inspection based on the previous rating.

Follow up: There is no required follow up to this inspection. However, we will continue to monitor the service and will inspect the service again based on the information we receive.

Inspection areas

Safe

Good

Updated 27 February 2019

The service was safe

Details are in our Safe findings below.

Effective

Good

Updated 27 February 2019

The service was effective

Details are in our Effective findings below.

Caring

Good

Updated 27 February 2019

The service was caring

Details are in our Caring findings below.

Responsive

Good

Updated 27 February 2019

The service was responsive

Details are in our Responsive findings below.

Well-led

Good

Updated 27 February 2019

The service was well-led

Details are in our Well-Led findings below.