Archived: Chestnut Park Care Home

15 Magdala Road, Mapperley Park, Nottingham, Nottinghamshire, NG3 5DE (0115) 960 8935

Provided and run by:
Chestnuts (Arnesby) Limited

All Inspections

15, 25 March 2011

During an inspection in response to concerns

When we visited we saw staff attending to people's needs. Some people told us that they knew the care staff had information about how to meet their needs. We found some clear care plans, but they were not all up to date and the information about the care needed was confusing. One person told us, 'Staff do their best, but they don't all know what I need'. Another said, 'It's alright here. You just have to keep smiling'

People we spoke with told us the staff called a doctor when they asked them to. When people needed to go to hospital a care worker attended with them.

People told us they always had their medicines at the right times and that creams were applied as needed.

People told us that they liked to sit in the shared lounge. Some told us about their bedrooms and that they had everything they wanted. Since the last time we visited locks had been put on people's bedroom doors to maintain privacy and dignity, but we saw that some areas of the home were not very well maintained for people.