Beatitude Care Ltd

Updated 22 April 2026

Date of the assessment: 8 to 11 May 2026.

Beatitude Care Ltd is a care agency providing support to people living in their own homes. The service was registered with CQC on 8 November 2022, and this was the first assessment. The service has been rated good.

Staff cared for people in a safe way. The registered manager assessed risks to their safety and wellbeing. People were involved in taking positive risks and remaining as independent as possible, when this was safe for them. People received their medicines safely and as prescribed.

There were enough suitable staff to meet people’s needs and keep them safe. Staff undertook a range of training. Staff felt well supported and had access to managers who supervised and guided them.

The registered manager assessed, planned for and monitored people’s needs with them and their relatives. People consented to their care and were able to make choices.

Staff were kind, supportive and polite. People were treated as individuals and experienced personalised care. People were given information about the service. They were able to contribute their views, and these were valued.

There were effective systems for monitoring and improving the quality of the service. These included learning when things went wrong and acting on feedback from people, their relatives and staff.

Updated 22 April 2026

People had a good experience with the service. They told us they had positive relationships with staff and the registered manager. A person described the staff as “marvellous”, and everyone told us they got on well with staff. People explained they received kind and supportive care. They were involved in planning their own care and told us the agency was responsive and flexible when they wanted changes.

People felt safe with the agency and staff. They knew who to speak with if they had concerns. They told us the registered manager was accessible and always acted on their feedback.

People and their relatives told us staff, and the registered manager monitored care to make sure this was safe and met their needs. They had enough information about the agency and told us staff kept good records. People told us they would recommend the agency to others. A relative explained they had started using the agency because of a recommendation from a friend.

Comments from people using the service and their relatives included, “We are very happy with the service. They really help us out”, “We have not looked back and are extremely satisfied”, “Staff fill me with confidence, and I feel it is safe to use them” and “I am 100% happy with the service.”